Focalis Systems
Contact — we reply within one business day

Talk to a human who knows the product.

Sales, support, and procurement go to the same team that builds the software. No lead-qualification maze, no chatbot loop. Choose the channel that fits your urgency.

Send a message

For sales, procurement, security, or support. We reply within one business day — often within 4 hours during CET business hours.

This form is a demo handler for the static site — it shows a confirmation locally. For live inquiries, email [email protected] · [email protected] directly.

Direct channels
Email
[email protected]
Primary · reply within one business day
Support
[email protected]
Existing customers · see SLA by plan
Procurement & DPA
[email protected]
DPA, sub-processors, questionnaires
Phone
+33 1 23 45 67 89
Mon–Fri, 09:00–18:00 CET · voicemail after hours
Support response targets
PlanResponse
Starter<24 hours (business days)
Team / Pro<4 hours business hours
BusinessPriority <2 hours
EnterpriseNamed TAM · <1h critical
Billing & invoicing

All purchases are processed by Dodo Payments as merchant of record. For billing questions, invoice copies, or VAT inquiries, contact support or your Dodo Payments billing portal — or email us and we will coordinate.

Tax is calculated at checkout. Refunds follow our Refund Policy (14 days on new licenses).

Registered address
Focalis Technologies S.A.S.
12 Rue de la Paix
75002 Paris, France
VAT FR12345678901 · SIREN on request · [email protected]
Hours
Mon–Fri 09:00–18:00 CET (Paris). Messages outside hours are queued for next business day. Enterprise critical incidents have on-call coverage per SLA.